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Returns


All of our products are rigorously checked before being sent out and we only stock genuine high quality items, but if for some reason, you need to return a product, we'll make sure that it is as simple and quick as possible.

 

Change of Mind Returns

 

We accept return of goods for change of mind based on the following conditions:

  • Goods must be unopened, unused and in resellable condition
  • All wrapping and tamper resistant seals must be intact.
  • You must contact us for a return authorisation prior to returning a product.
  • Cost of return shipping is at the expense of the customer.

 

Faulty Goods

 

If you think there may be a problem or fault with your order, please contact us immediately. All Products sold by BHD carry the manufacturer’s original product warranty. All and any electrical repairs on items should be referred back to the original manufacturer. If an item needs to be returned to manufacturer for warranty repairs the cost in returning the item is for you to cover. Should you have misplaced the manufacturers details please feel free to contact us by email wand we will forward contact details back to you immediately.